Skip to main content
Policies

Shipping & delivery

Where we deliver, what it costs, how long it takes, and how cash on delivery works.

Last updated 15 October 2026
Draft for legal review. This page is a template prepared for Genius Inn’s launch. The registered business details and final wording will be confirmed by a qualified lawyer before the store goes live.

Delivery charges

Order valueDelivery
₹499 or moreFree
Below ₹499₹40

Delivery times

Enter your PIN code on any product page for an estimated delivery date. Orders placed before 2 PM (IST) on working days usually leave our warehouse the same day. Metro cities typically receive orders in 1–3 days and the rest of India in 3–7 days.

Cash on delivery

  • Available for orders between ₹500 and ₹15,000 to serviceable PIN codes.
  • A ₹49 cash-on-delivery fee applies.
  • Pay in cash or by UPI to the delivery partner.
  • Cash on delivery may be unavailable after repeated undelivered or refused orders.

Tracking

We email the courier name and tracking number when your order ships, and you can follow every update from Your orders.

If delivery fails

The courier usually tries again. If an order can’t be delivered and comes back to us, prepaid orders are refunded in full and cash-on-delivery orders are cancelled at no cost to you.